Buying a new home is one of the most important decisions we make in life, bringing with it an exciting but sometimes daunting time.
Burgess Homes aims to provide an efficient and professional service to make it a smooth and enjoyable process.
When you visit us, you will have the chance to view the location of your new home, discuss the specification and ask questions to ensure you are buying the correct plot to suit you. Once you have completed your Reservation Form and paid your Reservation Fee, your property will be reserved for 28 days to enable the exchange of contracts. Burgess Homes will not enter into a new Reservation Agreement with any other party during this time.
To help you prepare for your move, we will maintain regular contact throughout the process to advise you on build progress and answer any questions you may have. When reserving a home, we will provide you with an estimated completion date. We cannot give a definite completion date many months in advance, so this will be reviewed throughout the build process, and we will keep you informed of the progress.
Once you have reserved your new home, a meeting will be arranged to discuss your home in more detail, including a chance to view floor and landscaping plans and kitchen and bathroom specifications. Depending on the build stage, there will be an opportunity to personalise your home from a range of kitchen, bathroom, and flooring samples we provide. There may be an opportunity to purchase optional extras.
Once contracts have been exchanged and prior to the handover of your property, you will be invited to a ‘familiarisation’ meeting at your new home. This is an opportunity for a tour of the property and demonstration of appliances, such as the heating and hot water system and where to find your stop taps etc. This will be your opportunity to inspect finishes, including sanitaryware, kitchen, glass, floor coverings, general decoration, and externals. We hope you enjoy this exciting moment and ask any questions that you may have.
Congratulations – the big day has arrived! Upon completion, once solicitors have informed us that funds have cleared, a team member will meet you at your new home to formally hand over your keys, take meter readings and complete any moving day checks. You will be provided with a ‘Homebuyer Pack’, which will provide key information on your new home for you to refer to when queries arise. The pack includes further information on our Customer Care team and After Care service.
We will call round the following day, after the handover, to ensure you are settling in well and to answer any questions that may have cropped up. Needless to say, we are available for any emergency issues or queries you may have in the early days. We will then arrange a 3-month maintenance inspection giving you the opportunity to report anything that may need rectifying or to ask any further questions you may have.
The Grove, Magpie Green,
Wortham, Diss, IP22 1RG
T: 01379 898152
E: info@burgesshomesltd.co.uk
To help you prepare for your move, we will maintain regular contact throughout the process to advise you on build progress and answer any questions you may have. When reserving a home, we will provide you with an estimated completion date. We cannot give a definite completion date many months in advance, so this will be reviewed throughout the build process, and we will keep you informed of the progress.
| Stage Of Build | We will Provide an estimate of the … |
|---|---|
|
Prior to completion of the foundations and the ground floor
|
Calendar quarter, your New Home is likely to be ready
|
|
On completion of the roof and the weatherproofing
|
Month your New Home is likely to be ready
|
|
When the decoration is complete and main services are connected
|
Week your New Home is likely to be ready
|
Congratulations – the big day has arrived! Upon completion, once solicitors have informed us that funds have cleared, a team member will meet you at your new home to formally hand over your keys, take meter readings and complete any moving day checks. You will be provided with a ‘Homebuyer Pack’, which will provide key information on your new home for you to refer to when queries arise. The pack includes further information on our Customer Care team and After Care service.
